Complaints about foreign exchange bureaus continue

Foreign exchange agencies and bureaus are continuing to use sharp practices and giving out misleading information according to a report Monday by the Czech News Agency. It said that the Czech National Bank had so far this year received 135 complaints about their activities. During the whole of 2013 the central bank dealt with 218 cases and in the worst cases imposed a total of almost one million crowns in fines, mostly on agencies active in the capital, Prague. Most of the complaints are about inadequate information about exchange rates and misleading details of charges.